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Jafferd DJEBAR currently serves as PMO Expérience client at Carrier and as an ISA Consultant at ISALYS GROUP, focusing on client experience strategy and project management. Experience includes a previous role as Customer Experience Project Manager at Bristol-Myers Squibb, where responsibilities encompassed data analysis, customer feedback management, and cross-functional workshops on customer journey design. Early career roles include positions in payroll management and sales assistance at Citizen Schools and Engie Axima, respectively. Jafferd DJEBAR holds a degree from ESSCA and a Baccalauréat in Sciences physiques from Lycée Bossuet Notre-Dame.