ÂÜÀòÂÒÂ×

Andrew O'Reilly is an experienced Information Technology professional currently serving as an Information Technology Service Delivery Manager at Irwin Mitchell since April 2023. Prior to this role, Andrew worked for Computacenter from May 2013 to April 2023, initially as a Problem Manager focused on end-to-end Problem Management activities and later as a Service Delivery Manager overseeing daily IT operations and ensuring the achievement of service level agreements. Andrew began a career at Citi from March 2005 to March 2013, taking on roles such as Problem Manager, where responsibilities included managing major problems and performing root cause analysis, and Service Level and Account Manager, which involved writing SLAs, conducting service reviews, and managing key relationships. Andrew's educational background includes studies at St Benedict School Derby and ITIL training.