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Erin Scogin is a seasoned professional in customer support and technical operations with extensive experience in leadership roles across several technology companies. Currently serving as the Director of Global Support at Ironclad since August 2022, Erin previously held Director positions in Technical Support at Twilio Inc. and Medidata Solutions. Prior roles include Director of Technical Support at iCIMS, as well as managerial positions at ShipStation, contributing to customer success and professional services. Erin Scogin holds a Bachelor of Arts degree from the University of New Orleans, obtained in 2008.