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Akram Shah is a Senior System Integration Engineer at Iron Mountain, where experience spans from January 1998 to the present, involving planning and executing IT infrastructure upgrades across North America. Previously held positions include Systems Integration Engineer, responsible for physical planning and installation of systems, and System Specialist, providing second-level PC and LAN troubleshooting for Canadian users. Also served as Team Lead for Special Projects, focusing on data conversion and payroll functions. Prior experience includes a role in Software/Technical Support at Abu Dhabi Airports Company from March 1995 to July 1997. Akram Shah holds an Associate of Science in Computer Science from Americanos College and a Diploma in Network Specialist from triOS College.