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Suzanne Burgess is an experienced professional in digital product management and business analysis, currently serving as Head of Product at IQUW since July 2023. Prior to this role, Suzanne held multiple positions at Arch Insurance (UK) Limited from April 2016 to July 2023, including AVP Digital Product Management, Director of Digital Product Management, Business Application Manager, and Business Analyst. Previous experience also includes roles as a Business Change Analyst at Marketform, Business Analyst at CNA Insurance, Project Coordinator at Aspirion Pharma, Underwriting Assistant at CNA Insurance, and Drama Teacher at New College Leicester. Suzanne began a career in the industry as a Dispatch Coordinator at Travelsphere from 2001 to 2006. Educational qualifications include a PGCE in English and Drama from the University of Warwick and a 2:1 degree in English Drama from De Montfort University.