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Amanda Fifield is an accomplished Learning and Development Manager at IQUW since May 2021, bringing extensive experience from previous roles at ERS, including Technical Training and Development Manager (July 2018 - May 2021) and a variety of positions ranging from Senior Training Advisor to Claims Handler (January 2000 - January 2018). Amanda holds an Intermediate Diploma in Learning & Development from CIPD (2016 - 2017), a Coaching Certificate from the Neuroleadership Group (2012 - 2013), a Certificate in Line Management from the Institute of Leadership & Management (2009 - 2010), and a Bachelor of Applied Science in Behavioral Sciences from the University of Wales Trinity Saint David (1995 - 1998).