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Mai Gilhooly has extensive experience in financial services and sales operations, currently serving as Sales Operations Team Leader at IQumulate Premium Funding since April 2017, after progressing through roles including Senior Accounts Coordinator and Account Coordinator. Prior experience includes Operations Services Officer at Chubb in Australia and Financial Services Executive at Australian Securities Limited, where responsibilities included loan processing and client support. Mai began their career with a strong foundation in customer service roles, including lead teller at Commonwealth Bank of Australia and sales representative at MYER. Academic qualifications include a Bachelor of Banking and Finance from Monash University and a Diploma of Banking and Finance from RMIT University.