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Filippo Carletti is a product manager and consultant at IQC Srl since December 2019, specializing in service company consulting, including procedure documentation and certification preparation. Previously, Filippo served as a customer service agent for CPM International, assisting users of the Airbnb platform in English, Spanish, and Italian. Additional experience includes roles as a CAD designer at Studio Geometri Carletti, a cashier for IREC Ticketing Technology and Decathlon Italia, and involvement in wine production at Dalfiume Nobilvini srl. Academically, Filippo holds a master’s degree in Agricultural Science and Technology from Alma Mater Studiorum – Università di Bologna, a master’s in Food Safety Management from CSQA, and completed an Erasmus project in Agricultural Sciences and Technologies at Magyar Agrár- és Élettudományi Egyetem, alongside a bachelor's degree in Marketing and Economics of the agroindustrial system from Alma Mater Studiorum.