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Vivek Pillai has over 15 years of work experience, with a focus in the telecommunications industry. Vivek is currently serving as the Director at IQ Telcom since April 2015. Prior to this, they worked as the Senior Manager of Operations at Global Cloud Xchange from April 2012 to March 2015. Vivek also served as a Project Manager at GSG Inc. from May 2005 to March 2012. Before that, they worked as a Team Lead at WNS \ SITA from December 2004 to May 2005, and at WNS \ Ageis Comm Group from January 2003 to December 2004. Vivek started their career as a System Analyst at CVDPL from August 2002 to December 2002.

Vivek Pillai started their education at St Josephs Boys High School in Khadkhi, but no degree or field of study is provided for this period. From 1996 to 1998, they attended Loyola High School & Junior College in Pune and completed their HSC. Following this, they studied at Savitribai Phule Pune University from 1998 to 2002, where they earned a Bachelor's degree in Engineering in the field of Electronics and Telecommunication. In 2019, Vivek attended the Indian Institute of Management, Lucknow for a short period of time to pursue an Advanced Program in Leadership for Business Excellence, focusing on organizational leadership. Their most recent educational endeavor is pursuing an International Master of Business Administration - MBA in International Business from the Rennes School of Business, a program they started in 2022.