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Bilal H. has a solid work experience in the field of technical operations and IT support. Bilal started their career in 2012 as a Technical Support Engineer at the National Testing Service - Pakistan, where they worked until 2017. Following that, they worked as an IT System Administrator at Markoff Law LLC for a year. In 2018, Bilal joined Maron Electric Company as an IT HelpDesk Administrator Level II, and they held this position until 2020. From 2020 to 2021, they worked as an IT Support Engineer at Amazon. Currently, Bilal is employed as a Technical Operations Engineer at IPV.

Bilal H. completed their Bachelor of Science (B.S.) in Computer Engineering from COMSATS Institute of Information and Technology, where they studied from 2008 to 2012. Following that, they pursued a Master of Business Administration (MBA) with a specialization in Business Administration, Management, and Operations from Allama Iqbal Open University, from 2013 to 2015.

In addition to their formal education, Bilal has obtained several certifications. In February 2021, they completed certifications such as "Getting Started with Premiere Pro for the Non-Video Pro" and "MySQL Essential Training" from LinkedIn. Bilal also obtained certifications in "Premiere Pro CC 2019 Essential Training: The Basics" and "Preventing Harassment in the Workplace" in the same month and year.

Furthermore, in April 2020, Bilal obtained the "OSHA 10-Hour Construction Site Safety" certification from the OSHA Safety Training Institute. In February 2020, they acquired the "CompTIA Security+" certification from CompTIA. Going back to 2017, Bilal also completed the "BT326 - BARRACUDA EMAIL SECURITY SERVICE CERTIFIED ENGINEER" and "BT324 - BARRACUDA BACKUP CERTIFIED ENGINEER" certifications from Barracuda Campus, in June and October respectively.