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Brian O'Donnell is an experienced IT professional with a strong background in technical support across various industries, including dental, legal, and federal government sectors. Currently serving as a Support Technician at IPQuest since April 2022, Brian specializes in providing customized technical solutions for dental practices in the Southeast. Prior roles include Senior Information Technology Specialist at Balch & Bingham LLP, where support was provided to over 300 staff across ten offices, and IT Contractor at Dell Services Federal Government, focusing on comprehensive technical support for federal research facilities. Brian holds a Master's degree in Data Assurance and Cybersecurity from Capella University, as well as an Associate of Science in Wind Energy Technology and a Bachelor's in Economics from the University of Delaware.