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Ashley Mitchell serves as a Senior Program Manager at iostudio, with a career spanning from May 2008 to the present, during which there have been several progressive roles including Program Manager, Deputy Program Manager, and Shift Supervisor. Key responsibilities include overseeing customer service for Army National Guard recruits, managing workforce metrics, and leading a team that handled significant call and chat volumes. Ashley Mitchell possesses experience in long-term planning, personnel management, and process documentation, along with certifications in HIPAA and IA. Prior to iostudio, Ashley Mitchell worked as a Customer Service Representative at IIF Data Solutions from October 2006 to May 2008, and holds educational credentials from Indiana University Southeast and Purdue University.