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Lauren Hickey is an experienced content strategist currently working at Iodine Software since November 2021, where responsibilities include overseeing the planning and management of content to ensure brand consistency and value for clients. Prior to this, Lauren served as a technical writer and content developer at Quantros from January 2017 to November 2021, where notable achievements included the creation of release notes and the migration of outdated documentation into an accessible help center. Other relevant experience includes roles at Regional Finance, Corporate Translations, Marist College, and the International Institute of Connecticut, emphasizing skills in technical writing, project management, and communication. Lauren holds a Bachelor of Arts degree with a double major in English and Spanish from Marist College, complemented by studies at Universidad Pablo de Olavide.