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Matias Gonzalez is an experienced Applications Support Analyst at InvGate since January 2019, specializing in Service Desk operations and providing Level 2 support while acting as a focal point for the Level 1 Support Team. Prior to this role, Matias served as Team Lead for the Spain/Portugal Support Team at Stefanini Argentina, where management of analysts' workloads was a key responsibility. Additional experience includes positions as a Helpdesk Analyst across Latin America and Europe, Onsite Support for various clients in Buenos Aires, and roles in customer support at Accenture and Hewlett Packard Enterprise. Matias is currently pursuing education at Universidad Nacional de San Martín from 2021 to 2024.