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Joanna Richardson is an experienced Operations Manager currently serving at InvestCloud, Inc. since February 2021, with a strategic focus on managing and coordinating internal operations across all levels of the organization. Joanna has navigated various organizational mergers and acquisitions, including those involving Fiserv Investment Services and Tegra118. Prior to InvestCloud, Joanna held similar roles at Tegra118 and Fiserv, where responsibilities included management of administrative services and executive support. Joanna's career began at SunGard Financial Systems as Global Customer Service Manager, with earlier positions at i2 Technologies and ABB Simcon, where diverse responsibilities encompassed project coordination and international accounts administration. Joanna holds a Bachelor of Science degree in Business Management and Computer Information Science & Systems, along with a certification in the same field from Upsala College.