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Mark Radcliffe is an experienced professional with a diverse background in customer service and technology management. Currently serving as Customer Services Manager and IS Manager at Invercargill City Council since March 2018, Mark previously held roles at Southland District Council as Team Leader of ICT Service Delivery, and at SBS Bank as Innovation Manager and Technology Services Engineer. Additional experience includes positions at Gen-i as Senior Systems Engineer, and at Foodstuffs (South Island) Ltd as Technical Consultant. Mark's early career features roles at HP, Energis PLC, and Autobar Systems, where skills in technical architecture, system administration, and telemarketing were developed.