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James Francis has a diverse work experience that spans across multiple industries. James began their career in 2005 as a Project Assistant at Carey Group Plc and worked there until 2007. James then joined Intralink in 2011 as a Project Coordinator and later became a Senior Project Manager from 2013 to 2016. In 2016, James joined MOO as a Key Account Manager and eventually became the Senior Key Account Manager & Strategist from 2017 to 2018. James then returned to Intralink in 2019, first as the Business Development Director for Europe and currently as the Head of BD (EMEA & Japan), International Corporate Development Services.

James Francis attended Newcastle University from 2004 to 2007, where they obtained a Bachelor of Arts degree in Geography. In 2011, they earned a certification in Japanese Language Proficiency Test Level N1 from The Japan Foundation.