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Mary Flynn possesses extensive experience in leadership roles across various prestigious organizations. Currently serving as the Senior Vice President of Global Client Strategy at IntouchCX, Mary has held significant positions including Interim Vice President of Operations at Mollie and Director of EMEA Customer Strategy and Operations at Uber Eats. Previous roles include Regional Operations at Booking.com and Director of Customer Service for the EMEA region at Netflix, showcasing a strong background in customer strategy and operations across multiple industries.