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Justin Fitzgerald is an experienced professional in customer success and education, currently serving as Manager in the Customer Success Department at InTime since October 2021. Prior experience includes roles as an English as a Foreign Language Specialist at Piper American School, where lesson plans were adapted for online teaching during the Covid-19 pandemic, and as a Business English Specialist at Core & Corner, developing content for clients from major corporations. Justin has also held positions at ILA Vietnam, and Steamworks Brewing Co., showcasing a strong background in communication and customer service. Academic qualifications include a Bachelor of Arts in Political Science from Simon Fraser University and a CELTA certificate in English Language Teaching.