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Troy Wilson is a seasoned IT professional currently serving as a Senior Systems Administrator at Intervala, LLC since February 2023, where innovative problem-solving skills are applied in a full-service manufacturing environment. Prior experience includes roles as a Help Desk Specialist at Standex International, managing a high volume of support tickets, and in Tier II Enduser Services at 1A Auto, focusing on networking maintenance and technical process setups. Additional background encompasses customer-focused positions, such as Help Desk Specialist at Onepath LLC and management as a Department Manager at The Home Depot, demonstrating strong leadership and communication abilities. Education includes a Bachelor's degree in Cybersecurity from Southern New Hampshire University and an Associate's degree in Computer Networking from Nashua Community College.