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Keith James is a Senior IT Analyst at Interval International since 2010, specializing in system design documentation, remote monitoring of critical services, and root cause analysis. Previous roles include Desktop Support Specialist at Miami Children's Hospital, Network/Desktop Specialist at the University of Miami (Medical Campus), and Network Infrastructure Specialist at Fontainebleau Resorts, where responsibilities involved administering LAN/WAN environments, configuring Cisco routers and switches, and providing technical support for various hardware and software issues. Additionally, Keith has experience in imaging and deploying operating systems, managing server administration, and user training. Educational qualifications include attendance at Assumption High School, The Academy of South Florida, and Western Governors University.