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Ed Izotov has extensive experience in quality assurance and IT support, currently serving as Lead QA at Intersog and a manual QA coach at Hillel IT School since March 2015. Prior roles include QA positions at ENAiKOON and BrightSign, where responsibilities involved manual web testing, SOAP testing, and the creation of test cases and bug reports. Ed began the career as Junior QA at Provectus IT, Inc., and has significant experience in technical support as HelpDesk at Luxoft, managing workstation support for over 350 PCs and server administration. Ed's educational background includes training as a Junior Front-End Developer at JSBursa, along with degrees from Izmail Institute of Water Transport and High Professional School N9 of Izmail.