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Gonca Ross has a diverse work experience in customer success and account management roles. Gonca started their career at McKesson in 2014 as an Account Manager, where they worked until 2018. Gonca then joined Change Healthcare as an Account Manager for two years before moving to azara healthcare in 2020, where they worked as an Account Manager until 2021. Currently, Gonca is working at Interos Inc, where they have held various roles, including Interos Customer Success Manager, Senior Customer Success Manager, and currently serves as the Lead Commercial Customer Success Manager.

Gonca Ross attended Quinsigamond Community College from 2012 to 2016, but did not obtain a degree or pursue a specific field of study.