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Tiffany (Habay) Frank is an accomplished AI Technical Program Manager at Internet2 since July 2024, previously serving as the Director of Educational Partnerships at Kaltura, where strategic partnership initiatives were developed to enhance market presence in the education sector. With extensive experience at Carnegie Mellon University in various leadership roles, including Director of IT Support Services, Tiffany effectively managed critical operational service areas and developed streamlined support for end users. Other notable positions include directing educational technology services at the University of Pittsburgh, overseeing multimedia services at Marymount University, and managing instructional technology at New York Law School and Baruch College. Tiffany's early career included a role as a Software Trainer at Apple Computer. Holding a Master’s degree in Instructional Design from UMass Boston and a Bachelor’s degree in Film Studies from the University of Pittsburgh, Tiffany combines a strong educational background with a wealth of practical experience in technology and education.