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Aidan Crosthwaite is an experienced IT professional currently serving as IT Service Delivery Manager at International Personal Finance Plc since April 2018, where responsibilities include incident management, request fulfillment, problem management, and change management. Previously held roles include IT Senior Support Analyst, IT Senior Support Specialist at Asda, and Service Desk Analyst at Civica, demonstrating a strong background in IT support and supplier management. Aidan began a career in IT with Capgemini, first as a Software Associate and later as an IT Systems Engineer - Consultant, providing extensive support across various systems and infrastructures. Aidan possesses an Advanced Apprenticeship in IT and Telecoms from Leeds City College.