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Cassie Brinkley has extensive work experience in customer service, operations, and strategic initiatives in the insurance and assistance industry. Cassie most recently served as the Chief Customer Officer at International Medical Group (IMG) and previously held the role of Head of Global Customer Service and Operations at the same company. Prior to working at IMG, Cassie was the Chief Operating Officer at AXA Partners, where they led various teams across multiple countries and was responsible for client satisfaction. Cassie also held the role of Senior Director at AXA Partners, overseeing customer service and medical assistance teams. Earlier in their career, Cassie worked at Allianz Global Assistance as Vice President in various departments, including Client Services, Specialty Markets, and Strategic Initiatives. Cassie had significant achievements in revenue diversification, online distribution, and operational improvements during their time at Allianz. Overall, Cassie Brinkley has a strong track record of managing teams, driving customer satisfaction, and contributing to business growth.

Cassie Brinkley has a Bachelor of Arts degree in Journalism and Mass Communications from The University of Georgia.