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Steven V. is an accomplished Information Technology professional with extensive experience in customer service and technical support across various organizations. Currently serving as the Information Technology Site Lead at International Flavors & Fragrances since April 2021, Steven V. excels in managing Infrastructure and Application incidents while balancing operational excellence. Previous roles include Field Services Engineer at Curvature and Service Activation Tech II at Windstream Enterprise, where Steven V. demonstrated expertise in VOIP services and provided high levels of customer satisfaction. Steven V. has also held positions at companies such as Ace Computer, Frontier Communications, and Rochester Gas & Electric, along with a foundational role in the US Navy. Steven V. holds an Associate of Occupational Studies degree in Electronics from Bryant & Stratton College.