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Nicole Daria is an experienced UAT Analyst at International Financial Data Services (IFDS), with a strong background in financial services, technical support, and customer service. Since December 2021, Nicole has managed day-to-day operations in Deposit Services, provided support for Mutual Fund Company clients, and participated in special projects and audits. Previous roles include Technical Specialist in Domestic Operations and Customer Service Agent, where Nicole delivered high-quality technical support and exceptional customer service. Prior experience includes serving as a Shift Manager at Yoshinoya Century Pacific Inc., where leadership skills contributed to the branch's top ranking in Quality Service Audits, and as a Customer Associate at Convergys, recognized for outstanding performance. Nicole holds postgraduate degrees in Human Resources Management and Hospitality Administration from Centennial College, along with a Bachelor's degree in Hotel, Motel, and Restaurant Management from Far Eastern University.