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Andrea Alamo is a seasoned professional with extensive experience in financial services and operations. Currently serving as a Subject Matter Expert at the International Air Transport Association (IATA) since June 2017, Andrea handles ERP system incidents and implements effective solutions while previously overseeing settlement operations and daily financial analyses. A background in client-focused roles, including Financial Advisor at Scotiabank and Financial Services Manager at BMO Financial Group, showcases strong financial planning and strategic advisory skills. Andrea began a career in customer service and sales, developing training programs and consistently achieving sales targets. Andrea holds a Bachelor of Commerce in Accounting from the University of Ottawa.