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The in-house wordsmith, Bill went back to school for degrees in English and Digital Technologies after 20 years in the glass trade. When it comes to prose, his laser precision and keen ear—or is it eye? Whatever—are what make reading bios fun. But it’s not all jokes and good grammar, which they think are mutually exclusive. Bill’s helping us get great content to the clients and prospects and generally ironing out everything word-related. A prolific poet and memoirist, we’re all super nice to him in hopes of getting a good spot in his book.