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Tiana Vazquez is a Senior Program Manager at Intercom, where responsibilities include implementing scheduling software, designing global operating models, and defining business requirements for vendor evaluations. Previous roles at Intercom encompass Program Manager and Recruiting Coordination Lead, focusing on team management, process improvement, and enhancing the candidate experience. Tiana's earlier experience includes managing student admissions and developing recruiting strategies at Mission Bit, editing projects at AMC Publishing Co., and co-editing Peptalk. Tiana holds a Bachelor's Degree in English Language and Literature from San Francisco State University.