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Rupak Sarvekar is an experienced professional in customer success and marketing with a diverse background spanning over a decade. Currently serving as Senior Manager of Customer Success at Interakt since August 2021, Rupak has played a pivotal role in aiding over 3000 SMBs, particularly in the E-commerce and D2C sectors, in maximizing their engagement through WhatsApp. Prior to this, Rupak led a team at Mobikon as Team Lead - Customer Success, where responsibilities included managing over 200 client accounts and executing targeted marketing strategies. As Co-Founder of BrandzGarage, Rupak consulted on marketing optimization and technology services. Additional roles include Marketing Manager at BOX8, where Rupak spearheaded marketing initiatives, and managerial positions at TastyKhana.in, contributing to restaurant marketing and business development. Rupak holds an MBA in Marketing from the Department of Management Sciences, Savitribai Phule Pune University, and a BHMCT in Hotel Management from MGV's College of Hotel Management & Catering Technology.