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Elizabeth Roberts has a extensive work experience in the field of customer success, account management, contact center management, sales, and marketing. Elizabeth has held various roles at different companies, including Interactions LLC, Sitel, Computer Aid Inc., PCCW Teleservices, RHM Teleservices, and Telemarketing Concepts. Elizabeth'smost recent role is Director of Customer Success at Interactions LLC, where they started in March 2019. Prior to that, they served as the Director of Account Management at Sitel from March 2016 to June 2018. From 2013 to 2016, they were the Contact Center Manager at Computer Aid Inc. Elizabeth also has experience as a Contact Center Sales and Marketing Manager and Contact Center Account Manager at PCCW Teleservices from 2007 to 2012. Before that, they worked as a Contact Center Director at RHM Teleservices from 2000 to 2007 and as a Contact Center Manager at Telemarketing Concepts from 1997 to 1999.

Elizabeth Roberts attended East Carolina University from 1988 to 1992, where they earned a Bachelor of Science degree in Merchandising.