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Viviane Maia is a skilled professional with extensive experience in chatbot development and human-computer interaction. Currently serving as a Chatbot Developer at Botmaker, Viviane specializes in creating conversational experiences, data analysis for bot improvement, and user experience curation. Previous roles include Chatbot Curator Lead at hypeone, where Viviane managed team productivity through agile methodologies, and Líder de Curadoria and Especialista em Chatbot at Compass.uol, focusing on user interaction analysis and AI curation. With a background in NLP as an Analista at Mutant and marketing analysis at Superare, Viviane also holds an MBA in Technology for Business with a focus on AI and data science, enriching a solid foundation in technology and project management.