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Eric McDonald is a skilled technical writer and knowledge management specialist with extensive experience across various organizations. Currently employed at IntePros Federal since December 2021, Eric previously held the role of Technical Writer III at AMDEX Corp, contributing to the development of documentation for the CONNECT Gateway Application. Prior roles include serving as a research analyst and technical writer for Digital Management, Inc., focusing on emerging technologies for the Department of Homeland Security, and as a business analyst and technical writer with Salient Federal Solutions, where Eric produced technical documentation for diverse clients. Eric's career also features technical writing projects for the United States Postal Service with AH Computer Consulting and project coordination for Intelligent Mail Barcode initiatives with Apex Systems. Eric's foundational experience includes roles in fulfillment programming and database operations, complemented by a Bachelor of Science in Computer Science from Rockford University.