Matthew Villescas has a diverse work experience spanning over a decade. Matthew began their career in 2008 at Independence House Pecos, where they held multiple roles including Security Technician, Case Manager, PM Supervisor, and Program Director until 2014. Following this, they worked as a Youth Corrections Officer at Gilliam Youth Services Center in the State of Colorado from 2014 to 2017.
In 2018, Matthew transitioned to the technology industry and joined NexusTek as a Service Desk Engineer I. Matthew provided client support via telephone and email for tier I tickets, troubleshooting server, networking, workstation, peripheral, and mobile device issues. Matthew also maintained comprehensive notes in ConnectWise and updated cases until resolved. Matthew then progressed to the role of Service Desk Engineer II, where they gained expertise in various technologies such as Windows Server, Exchange Server, VMWare, Citrix, Cisco, and more. Matthew provided client support for tier I and tier II tickets and utilized ConnectWise for case updates.
In 2022, Matthew joined Sundae as an IT Administrator, and later moved to Integris as an Infrastructure Administrator. Further details about these roles are not provided.
Matthew Villescas has a diverse education history. In 2018, they obtained a Bachelor of Science (BS) degree in Information Technology from Colorado State University Global, where they focused on their field of study. Prior to that, from 2015 to 2016, they attended the same institution but did not complete a specific degree program, instead studying Criminal Justice/Law Enforcement Administration. In 2012 to 2013, Matthew attended Regis University and studied Criminology. Their earlier education includes a period from 2008 to 2011, during which they attended Colorado Technical University and concentrated on Criminal Justice and Corrections. In addition to their formal education, Matthew Villescas has obtained several certifications. In January 2018, they achieved the CompTIA A+ certification, and in August 2020, they obtained certifications in CompTIA Network+, Critical Thinking, and Troubleshooting Common PC Issues for Users from LinkedIn.
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