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Gretta Fernandes has a strong background in customer service and administrative roles, with experience in claims adjusting, business management, and office operations. With a Bachelor's degree in Zoology/Animal Biology and certifications in office management and Lean Six Sigma, Gretta brings a combination of educational qualifications and practical experience to their various roles in companies such as AIG, Regus Business Centre, and GEMS Education. Through their career, Gretta has demonstrated expertise in client servicing, administrative support, and customer retention strategies.