Sandra Massie, CSM, is an experienced professional with a strong background in customer success and operational management. Currently serving as a Customer Success Manager and IT Consultant at Intact Technology since June 2019, Sandra has previously excelled in various leadership roles, including Store Lead at sweetgreen, where management of a 25-member team ensured operational excellence. As General Manager at Taylor Gourmet and Roti Modern Mediterranean, Sandra positively influenced team training and store performance, achieving notable sales growth. Early career experience includes roles at ESTADÃO and Nestlé, coupled with professional certifications in IT support and Android development.
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