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Vladislav Tsapko has extensive experience in business operations and client relationship management, currently serving as AVP of Business Operations at Insurity since August 2015, where responsibilities include managing a Client Relationship Team and overseeing customer success initiatives. Prior roles at Insurity included Director of Customer Success and Senior Client Relationship Manager, focusing on enhancing product knowledge, executing testing plans, and collaborating with product teams. Before joining Insurity, Vladislav worked at Datavalet Technologies in various capacities, including Solution Delivery Advisor and Process Coordinator. Educational qualifications include a Bachelor’s degree and a Ph.D. in Linguistics from Pyatigorsk State Linguistic University.