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Murat Can is a seasoned IT professional with extensive experience in service management and operations. Currently serving as Service Control Center Senior Manager at Sigorta Bilgi ve Gözetim Merkezi since May 2022, Murat led IT service management and vendor management at AssisTT prior to this role. Notable tenure at Turkcell spanned two decades, where Murat held multiple positions including BPM/ITSM/ESM Domain Architect & Product Manager, and Scrum Master. Murat holds an ongoing degree from Istanbul University (2020-2024) and an MBA from İstanbul Şehir University (2016-2018), along with certifications in ITSM and project management.