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Guilherme Basso is a technology professional experienced in technical support and IT management, currently working as a Técnico de TI at Instituto das Cidades Inteligentes since March 2024. Prior work includes ownership of Czar Box Restaurante from October 2022 to August 2023, and roles at Quality S.A. as an Analista de suporte técnico and Suporte técnico N2, where responsibilities included remote problem diagnosis and resolution for internal network computers and POS systems. Additional experience includes positions in culinary arts and customer support at Dell and BT Call Center. Guilherme is pursuing a degree in Análise e Desenvolvimento de Sistemas at Faculdade UNINA, complementing previous studies in Culinary Arts at Faculdade de Tecnologia Opet and a high school diploma from Colegio Estadual Angelo Gusso.