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Mahmoud Ibrahim is a professional with diverse experience in customer support and pricing management. Currently serving as a Pricing Associate at InstaShop since November 2022, Mahmoud manages pricing information and collaborates on discount campaigns. Previously, as an Assortment Merchandiser at InstaShop, responsibilities included creating analytical reports and supporting the content creation team. At elmenus, from March 2021 to June 2023, Mahmoud worked as a Support Agent, addressing restaurant requests and escalating issues as necessary. Starting a career at Teleperformance as a Customer Support Agent for Western Union from January 2020 to January 2021, Mahmoud focused on managing customer inquiries from start to finish. Mahmoud holds a degree from Cairo University, completed between 2014 and 2019.