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James Chamberlain has a diverse work experience spanning multiple industries. James started their career as a Security Risk Analysis Tutor at Penn State University in 2010. From there, they worked as an IT Contractor at The Enosys Group, focusing on verification and validation of mobile devices and applications. In 2011, they also worked as an English Teacher at Bazanowski English Studio and completed an internship at AIESEC United States.

In 2012, James joined Lehigh Valley Health Network as an Information Technology Specialist, where they provided system support and maintenance, SQL database querying, and user management. James also worked on creating and processing IT support tickets and work orders, as well as understanding and deploying iPad functionality.

James worked as a User Experience Researcher in a freelance capacity from 2012 to 2016. During this time, they conducted research to improve user experiences.

In 2013, James attended BitSummit and GDC as an All Access Attendee, gaining exposure to the gaming industry. In 2015, they worked as an Assistant Language Teacher (ALT) at Heart Corporation, teaching English to junior high school students and supporting Japanese English teachers.

From 2016 to 2018, James worked at Cerner as a Technical Solution Analyst, providing technical analysis, investigative research, and configurations for clients. James primarily focused on Cerner's Registration solution and related programs.

Currently, James is a Customer Success Manager at InstaMed, a J.P. Morgan company. In this role, they manage and improves the working relationship between InstaMed, important company partners, and their customers. James conducts research for technical implementations and oversees escalated investigations handled by InstaMed's support team.

Overall, James Chamberlain's work experience showcases their technical expertise, customer-focused mindset, and ability to adapt to various industries.

James Chamberlain completed their education at various institutions. In 2018, they attended California State University, Fullerton, where they obtained a User Experience and Customer Centered Design Certification. During this time, they focused on the field of User Experience Design and Research. Prior to this, from 2012 to 2014, James pursued a Masters of Software Engineering degree at Penn State University. Their major concentration during this period was Information Technology. Lastly, from 2006 to 2010, they completed their undergraduate studies at Penn State University, earning a Bachelors of Science degree with a major in Information Technology.