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Haiyan Xiang has a diverse work experience spanning several years. In 2010, they began their career as a Human Resources Generalist at Web Education Group, where they worked until 2013. Afterward, they joined AppleSeed Montessori School as a Teacher from September 2017 to January 2019. In 2021, Haiyan Xiang transitioned to TikTok, where they worked as a Talent Acquisition professional from July 2021 to October 2022. Currently, they hold the position of Human Resources Generalist at Aivres, starting in January 2023.

Haiyan Xiang obtained a Master of Arts degree in Education from the University of North Carolina at Chapel Hill from 2016 to 2017. Additionally, Haiyan Xiang obtained a Project Management Professional (PMP) certification from the Project Management Institute in December 2019.