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Thomas Davies is a skilled educator and customer experience professional with extensive experience in media, customer relations, and analytics. Currently serving as a Lecturer in Media at Inspire Education Group since August 2023, Thomas previously held the position of Head of Customer Experience at Boxlokr, where strategic initiatives for a self-storage organization were managed from November 2021 to November 2022. Prior to that, Thomas worked at BGL Group from April 2011 to July 2021 in various roles, including Customer Interactions & Analytics Manager and Lead Speech Analyst, showcasing a strong background in customer insight and management. Thomas holds a Master of Business Administration from thePower and has completed education at the University of East London and Deacon's School.