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Manish Shakya is an experienced financial services professional currently serving as the Manager for Financial Hardship and Family Law at Insignia Financial, where responsibilities include managing the Super Benefits team focused on financial hardship claims. Prior to this role, Manish held positions such as Customer Service Manager and Senior Case Manager in Super Claims, also serving as a Subject Matter Expert. Manish's career includes experience as a Case Manager for Claims and Hardship at ANZ and as a Senior Banker at Peakbound Holdings Pty. Educational qualifications include a Bachelor's degree in Information Management from Victoria University and a Certificate 3 in Health and Physical Education/Fitness from the Academy of Fitness.