Oscar Rivera is a skilled IT professional with extensive experience in help desk support roles, currently serving as a Help Desk Support Specialist IV at General Dynamics Information Technology since May 2019, and as a Help Desk Analyst at CSRA Inc since December 2018. Previous positions include Task Lead and Senior Helpdesk Analyst at Insight Technology Solutions, and an Interviewer at Evolver Inc, where responsibilities included editing spreadsheets for a printer project. Oscar has also worked as a CSR for the Veteran's Choice program at MAXIMUS and held various customer service and technical roles at Lunarline, Inc, Car Quest, and The Goodyear Tire & Rubber Company. Oscar holds a Bachelor of Applied Science in Cyber Security and Information Systems and a Bachelor's degree in Information Technology and Cyber Security from ITT Technical Institute-Springfield.
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