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Charo Diez has extensive experience in customer support and management within the information systems sector. Currently serving as Senior Manager for VTLS/EMEA at Innovative Interfaces since June 1997, Charo Diez oversees the support team dedicated to EMEA customers, contributing to global 24/7 support services. Previously, as Senior Systems Librarian at SLS Information Systems Limited from January 1991 to June 1997, Charo Diez focused on customer services. Educational credentials include attendance at Universidad Complutense de Madrid.