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Jenn Kerr is an experienced professional currently serving as a Support Services Specialist and Associate Business Advisor at Innovation Credit Union since September 2020. Previous roles include Employee at Credit Union System, Member Contact Centre Representative at Synergy Credit Union, and Consumer Advisor at Innovation Credit Union. With a background in processing consumer loan requests and renewals, Jenn has developed a strong expertise in customer service and financial advisory. Educational qualifications include an Associate of The Credit Union Institute of Canada (ACUIC) and a Certificate in Business Management from Dalhousie University, along with certifications in accredited mortgage lending and disability support. Jenn's early experience includes participating in a volunteer program with Katimavik that focused on cross-Canada travel and youth opportunities.