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Robert McDougall is an experienced IT professional currently serving as Cloud and Platform Manager at NCS Group Australia since July 2024 and as a Senior Consultant at Dialog Information Technology since September 2022. Previously, Robert held various roles at Mercedes-Benz South Africa, including Solutions Architect, Systems Analyst in Data Centre Operations, and IT Infrastructure - Projects and Planning, where responsibilities spanned from automating Docker container deployments to managing data center operations and implementing infrastructure projects. Early career positions included roles at CEOS Technologies, Eclipse Networks, T-Systems South Africa, and First Technology, covering a range of server support, installation, and desktop support tasks. Robert holds multiple diplomas and certificates in Information Technology, Photography, and PC Engineering, demonstrating a strong educational background alongside extensive professional experience.